Frequently Asked Questions
Retreat FAQs
Onze retreats are located in Xpu-Ha and Bacalar, Mexico, both renowned for their stunning natural surroundings and peaceful ambiance.
Yes, at Onze you book the entire Onze property for your vacation, whether for a group of friends, family reunion, or special gatherings. Our team will assist in customizing the experience to suit your group’s needs.
You can request to book a vacation directly through our website or contact our team for personalized assistance. Early booking is recommended to secure your desired dates.
No, vacation bookings do not include meals. Meals are booked separately and tailored to your dietary preferences and are an integral part of the experience. You can provide your own chef or cooking experience.
Transportation can be arranged upon request. We can offer shuttle services from nearby airports and can assist with travel logistics to ensure a smooth arrival. This is an extra charge.
Yes, Onze offers a wide range of additional services to enhance your experience, including massages, facials, breathwork sessions, yoga classes, HIIT workouts, temazcal ceremonies, and more. Contact us to ask more about these additional services.
Vacation FAQs
Onze retreats are located in Xpu-Ha and Bacalar, Mexico, both renowned for their stunning natural surroundings and peaceful ambiance.
Yes, at Onze you book the entire Onze property for your vacation, whether for a group of friends, family reunion, or special gatherings. Our team will assist in customizing the experience to suit your group’s needs.
You can request to book a vacation directly through our website or contact our team for personalized assistance. Early booking is recommended to secure your desired dates.
No, vacation bookings do not include meals. Meals are booked separately and tailored to your dietary preferences and are an integral part of the experience. You can provide your own chef or cooking experience.
Transportation can be arranged upon request. We can offer shuttle services from nearby airports and can assist with travel logistics to ensure a smooth arrival. This is an extra charge.
Yes, Onze offers a wide range of additional services to enhance your experience, including massages, facials, breathwork sessions, yoga classes, HIIT workouts, temazcal ceremonies, and more. Contact us to ask more about these additional services.
Event FAQs
Onze is an ideal venue for a variety of events, including weddings, corporate retreats, wellness workshops, family reunions, and private celebrations. Our versatile spaces can be tailored to meet your event needs.
Yes, Onze provides a beautiful and serene setting for weddings and special events. Whether you’re planning an intimate ceremony or a larger celebration, our team will work with you to create a memorable event tailored to your vision. Weddings are only available at Onze Xpu-ha sanctuary.
Yes, this is how the booking process at the Onze properties work. This ensures privacy and allows you and your guests to fully enjoy all the amenities and natural beauty of our location.
Absolutely! Onze’s culinary team specializes in creating custom menus tailored to your tastes and dietary preferences, using healthy, locally-sourced ingredients to provide a memorable dining experience.
To start the booking process, contact our team with your preferred dates and event details. We will guide you through the available options, help customize your package, and assist with all necessary arrangements. You can also guide yourself through the booking tool to generate a quote and our team will be in touch with next steps.
Signature Retreat FAQs
Onze Signature Retreats are specialized programs designed to support personal growth, well-being, and transformation. They include Men's Retreats, Women's Retreats, and other themed retreats focused on wellness, spiritual growth, and holistic healing.
Our retreats are open to all, with specific retreats tailored to men, women, or general themes. We welcome individuals from all backgrounds who are seeking a transformative experience.
Each retreat offers a unique blend of workshops, activities, and therapies designed to foster self-discovery, healing, and connection. Depending on the retreat, you may experience yoga, meditation, outdoor activities, creative expression, and more.
Onze’s Signature Retreats are uniquely crafted by our expert team, including master healer Leon, to offer a deeply transformative experience. They are designed to integrate holistic wellness practices, luxury accommodations, and personalized care.
The retreat package includes luxury accommodations, all meals, daily wellness activities, and access to the retreat’s amenities. Additional services, such as spa treatments, may also be included depending on the specific retreat.
You can book a Signature Retreat directly through our website or by contacting our reservations team. We recommend booking early as these exclusive retreats have limited availability.
We suggest bringing comfortable clothing for yoga, swimming, and outdoor activities, a reusable water bottle, personal wellness items, and an open mind to transform. A detailed packing list will be provided upon booking.
