Job Description

Job Description

Role:-Senior Salesforce Administrator

Location:-

Job Description:

• Create and manage changes to the system without interruption to the user
• Modify/configure the system to increase benefits and usability
• Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations
• CRUD management & maintenance of user & system licenses
• Communicate with users regarding new features, enhancements, and changes to the system
• Monitor usage and mentor users/groups needing assistance
• Continually seek ways to further enhance the end-user experience
• Document company processes and workflows
• Develop process documentation and field maps
• Create new processes and associated reporting
• Import data as appropriate
• Monitor and manage exception logs for back-end system integration with SFDC
• Monitor, maintain & improve data quality
• Create & maintain dashboards
• Create & maintain reports including folder maintenance

Mandatory skills

• Salesforce.com Administrator certification is required
• Bachelor’s degree in information technology or related field
• Excellent analysis and problem-solving skills
• Detail oriented and self-starter with strong written and interpersonal skills
• Ability to work independently, as well as part of a team
• Great communication skills with enthusiastic personality

Certifications or Desired skills if any

• · Salesforce
• · Salesforce Service Cloud
• · Salesforce Shield
• · Drawloop
• · Copado
• · ezProtect
• · OwnBackup – backups and seeding
• · Metazoa Snapshot

Nice To Have Skills

Strong work ethic/Time & attendance punctuality

Qualifying questions if any

· Candidates in Columbus, OH - preferred

Open to

MBE Only

Laptop Shipped/ Need to pick up

Shipped or Pick up

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