Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...physician to fill a medical review officer position. No administrative experience is necessary. As an integral member of our team, youll... ...with nationwide and Fortune 500 companies ~ A collegial work-environment with seasoned and tenured staff ~100% Administrative...
...Job Description CompHealth APP is seeking a Physician Assistant Urgent Care for a locum tenens job in Vidalia, Louisiana. Job Description... ...locum tenens, travel opportunities, permanent hires, telemedicine and more, were able to achieve more success from every angle...
...Job Description ABOUT: We designhigh-end single-family homes; remodels and new construction. We are a full-service office providing architecture, interior architecture, interior design, permit drawings, construction documentation, full specifications, and construction...
...patient care and committed to clinical excellence. Is this you? Wanting to deliver high quality behavioral healthcare. Seeking work life balance. Interested in growing professionally. What we offer Therapists: Flexible work schedules for part-time-...
...everyone. Were looking for a Jr. Data Analyst to join our National Procurement team at our Phoenix distribution hub. This is an entry-level opportunity designed for someone eager to learn, grow, and make a difference in one of the fastest-growing sectors in the...