Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Physical Security Specialist where you will maintain the organization's automated alarm and video security system. Must be able to program and troubleshoot security equipment. Will serve as the point of contact for security system related issues and requests. This position will also be required to fill in for the Security Greeter and the Courier positions as needed. Pay: Starting at $21.00 per hour. Flexible based on experience. Benefits Include: Great health and dental benefits starting day one! PTO, long-term disability, and paid holidays. 401k with 8% company contribution after one year of employment. Paid leave policy after 12 consecutive months of employment. Free confidential mental health support program with Talkspace© Free identify theft protection through IdentityForce© Tuition reimbursement. Training and career growth opportunities. The Day to Day: Act as the system administrator for alarm and video system software. Able to systematically troubleshoot alarm and video systems. Conduct alarm testing and inspections, to include fire extinguishers. Process employee change requests and manage permissions to security systems. Place service calls for alarm and video system as needed. Process incidents submitted by branches and departments. Ability to learn and understand new software products. Travel to NH and MA branch and building locations as required, if needed. Perform other job-related duties as assigned. Experience and Qualifications: Minimum of 2 years' related experience in security systems maintenance and administration preferred. Opportunity may be provided to train applicants with interest in this field. High school diploma or equivalent required. College degree in criminal justice preferred. Valid driver's license with clean driving record required. Ability to travel to other work locations as required. Strong aptitude with all aspects of technology with the ability to learn existing and new applications. Experience in physical security and a demonstrated ability with confrontation with the capability to de-escalate a situation. Must be able to remain calm in a crisis. Must have critical thinking skills. Excellent multitasking, organizational skills, and strong attention to detail. Ability to prioritize tasks in a fast-paced environment as well as solve problems and act independently. Ability to communicate clearly and effectively verbally and in writing. Ability to follow written procedures and apply information learned. Proficient with Excel, Microsoft Outlook, Word, PowerPoint, and various web-based applications required. Physical requirements include the ability to stand for 2 hours, lift a minimum of 50 lbs., reaching, twisting, bending, climbing on a ladder, squatting, kneeling, sitting, standing, walking, driving. Ability to use computers for up to 8 hours. At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our member's needs with the same respect, empathy, and kindness we give each other. Equal Opportunity Employer Service Credit Union

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