Overnight - Burlington Job at Planet Fitness Burlington, Burlington, WI

RTRVbk1ZWFRIV2pXN2sya1VmcHZVWW9DS2c9PQ==
  • Planet Fitness Burlington
  • Burlington, WI

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!

The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Why Planet Fitness?

Each of our employees receive:

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter cleaning chemicals during shift.

Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility 

Job Tags

Full time, Shift work, Night shift, Day shift,

Similar Jobs

The University of Oklahoma

Transfer Admissions Counselor Job at The University of Oklahoma

 ...to your job application or your documents will not be visible to the hiring department! Required Education and Experience: Bachelors Degree AND: ~2 years of related experience Skills: Strong understanding of college admissions policies procedures and academic... 

Sunrun

Solar Appointment Setter Job at Sunrun

 ...our products, and educating potential customers on renewable energy and storage solutions. You will be responsible for scheduling appointments and building the Sunrun customer base. Your focus on each person you meet is to influence and impact them in a positive manner.... 

Type One Energy

Senior RF/Microwave Systems Engineer Job at Type One Energy

 ...commercializing energy technologies If you are searching for the best new ideas and share our vision, join us as a Senior RF/Microwave Systems Engineer . This is what you need to know: Location: Knoxville, TN Salary: Highly Competitive Plus Benefits Contract:... 

Pride Health

Junior Accountant Job at Pride Health

 ...Contract: 3 months (with possible extensions) Pay: $19 $21/hr (based on experience) Job Responsibilities Prepare Excel schedules of expenses for invoice preparation Review accounts and invoices to identify variances and reconcile discrepancies Follow up... 

InterSolutions, LLC

Maintenance Supervisor (Kansas City) Job at InterSolutions, LLC

 ...a full-service recruiting agency specializing in the property management industry. At InterSolutions, we are dedicated to finding the best...  ...Supervisor for a large 700 unit apartment community in Kansas City, MO! Our client is a top, national property management company...