Call Center Representative Job at ProKatchers LLC, Temple, TX

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  • ProKatchers LLC
  • Temple, TX

Job Description

Job Description

Job Title: Call Center Representative

Location: Temple, TX / College Station TX / Dallas TX

Duration: 03 - 06 Months Contract

Job Description:

  • Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
  • Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
  • Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
  • Handle clerical and clinical messages from patients, family members, and healthcare professionals.
  • Identify urgent patient situations and coordinate immediate triage.
  • Remain composed with upset callers, escalating priority issues when needed.

Job Tags

Contract work, Immediate start,

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