Job Description

Description

1. Home
2. Search Jobs
3. Job Description

Call Center Representative

Contract: Jacksonville, Florida, US

Salary Range: 18.00 - 21.00 | Per Hour

Job Code: 359695

End Date: 2026-01-07
Days Left: 5 days, 2 hours left

Apply

Position Details :

• Industry - Banking and Financial
• Title - Call Center Representative (Banking/Financial)
• Duration - 12 Months
• Location - Jacksonville, FL
• Pay - $18/hour to $21/hour
• Benefits:
  The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - As Applicable)

Job description:

• DEPARTMENT- 401k
• Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.

Required skills:

• Requirement of 2 or more years of customer service experience and below skills.
• Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
• Computer Literacy and proficient in using MS Outlook, Word, and PowerPoint is a REQUIREMENT
• Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
• Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
• Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
• Positive attitude that embracing coaching as an opportunity to improvement in current role
• Ability to handle confidential matters and sensitive information in a responsible manner.
• Ambitious and self-motivating

Job Requirement

• Customer Service
• Banking/Financial
• Excellent Communication
• Credit Card

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Gyananjaya Panda
• [email protected]
• 9738412265

Apply Now

Job Tags

Hourly pay, Contract work, Temporary work,

Similar Jobs